This privacy policy tells you how we use personal information collected at this site.

All references to "you" or "your" or “users” means the person who accesses, uses, subscribes, registers and/or in any other way connects with in any manner.

If you use (the website and/or the app) on behalf of an entity, you represent and warrant that you have the authority to bind that entity. Your acceptance of the Terms of Use will be deemed an acceptance by the entity you represent.

If you do not accept and agree to be bound by this Privacy Policy, you should not use the Service.

Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

By submitting your data to us, you have read and consent to our processing of your data for the purposes and in the manner stated in this Policy and in compliance with the data protection law in the United Arab Emirates.

COLLECTION collects certain anonymous data regarding the usage of the website and/or the app. This information does not personally identify users, by itself or in combination with other information, and is gathered to improve the performance of the website and/or the app.

The anonymous data collected by the website can include information such as the type of browser you are using, and the length of the visit to the website. You may also be asked to provide personally identifiable information on the website, which may include your name, address, telephone number and e-mail address. This information can be gathered when feedback or e-mails are sent to, when you register for services, or make purchases via the website and/or the app. In all such cases you have the option of providing us with personally identifiable information.


Except as otherwise stated below, we do not sell, trade or rent your personally identifiable information collected on the site to others. The information collected by our site is used to process orders, to keep you informed about your order status, to notify you of services or special offers that may be of interest to you, and for statistical purposes for improving our site. We will disclose your membership details to third parties for tracking purposes or process your membership, as appropriate, improve the functionality of our systems, perform statistical and data analyses and deliver promotional emails to you from us. All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.


We use information held about you in the following ways:

  • To ensure that content from the Website and/or App is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service and/or products.


Cookies are small bits of data cached in a user’s browser. utilizes cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered. may use non-personal “aggregated data” to enhance the operation of our website or analyze interest in the areas of our website.

Additionally, if you provide with content for publishing or feedback, we may publish your user name or other identifying data with your permission. . may also disclose personally identifiable information in order to respond to a subpoena, court order or other such requests. may also provide such personally identifiable information in response to a law enforcement agency request or as otherwise required by law.

Your personally identifiable information may be provided to a party if files for bankruptcy or there is a transfer of the assets or ownership of in connection with proposed or consummated corporate reorganizations, such as mergers or acquisitions.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Website.

SECURITY takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, we cannot guarantee the security of any information that is disclosed online.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.


The data that we collect from you may be transferred to, and stored at, a destination outside the UAE. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this Policy.

OTHER WEBSITES is not responsible for websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. We strongly suggest you review such third party’s privacy policies before providing any data to them. We are not responsible for the policies or practices of third parties. The information practices of those Web sites linked to our site is not covered by this Policy. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. We cannot control this collection of information. You should contact these entities directly if you have any questions about their use of the information that they collect.

MINORS does not knowingly collect personal information from minors under the age of 18. Minors are not permitted to use the website, App or services, and requests that minors under the age of 18 not submit any personal information to the website. Since information regarding minors under the age of 18 is not collected, does not knowingly distribute personal information regarding minors under the age of 18.


You must be at least 18 years of age to create an account on and use the Service. By creating an account and using the Service, you represent and warrant that: - you can form a binding contract with Coach Matches - you are not a person who is barred from using the Service under the laws of the United Arab Emirates or any other applicable jurisdiction - you will comply with this Agreement and all applicable local, state, national and international laws, rules and regulations


Some of the advertisements you see on our Website or App are selected and delivered by third parties, such as networks, advertising agencies, advertisers and audience segment providers. These third parties may collect information about you and your online activities, either on our Website or on other websites, through cookies, web beacons and other technologies in an effort to understand your interest and deliver to advertisements that are tailored to your interests. Please remember that we do not have access to, control over, the information these third parties may collect. The information practices of these third parties are not covered by this Policy and we do not accept any responsibility or liability for these practices.


These policies would be changed or updated occasionally to meet the requirements and standards. Therefore, you are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Coach --> Customer : Release and Waiver

This Release and Waiver is given by the Customer to the Coach and It is automatically applicable the moment the Customer requests a service from a Coach and the Coach confirms such a request.

The Customer hereby agrees that :

  1. I am giving this release and waiver of liability and consent to participate in the physical trainings and cardiovascular exercises (including weight lifting, running, jumping and other aerobic activities) (“Physical Exercises”) offered by the Coach and to use the associated equipment, facilities and machinery (“Facilities”). The Physical Exercises and the Facilities are collectively referred to as, “Fitness Program”.
  2. I am fully aware of the risks and hazards of participating in and/or utilising the Fitness Program and agree to accept and assume any and all inherent risks of property damage, personal injury or death associated therewith.
  3. I acknowledge and agree that it is my personal responsibility to (a) consult with a physician prior to my participation in and/or utilization of any Fitness Program; and (b) cease exercise and report promptly any unusual feelings during the Fitness Program.
  4. I represent and warrant that I am physically fit and I have no pre-existing medical conditions that will prevent my full participation in and/or utilization of the Fitness Program. I undertake to inform the Coach and of any health or medical conditions, food or drug allergies, and current or previous injuries.
  5. I hereby release, waive, forever discharge and covenant not to sue Coach,, its officers, directors, employees, agents, independent contractors and volunteers (“Releases”) from and against any and all liability for any injuries, damages or death that may be sustained by me or for any loss or damage to property belonging to me, whether caused by negligence of Releases or otherwise, in connection with the Fitness Program and this Release and Waiver of Liability.
  6. I hereby agree to indemnify and hold harmless the Releases and each of them from any and all injuries, accidents, costs, losses, causes of action, claims, damages and/or liability that may result from my participation in and/or utilization of the Fitness Program, whether caused by negligence of Releases or otherwise.
  7. I hereby confirm that I have personal health insurance or its equivalent and I will cover my own medical expenses as a result of any injury or damage sustained during the Fitness Program.
  8. I hereby grant permission for the performance of any emergency medical treatment that may be required in the case of an accident wherein I am rendered unconscious or unable to approve of the required medical treatment. I hereby hold harmless and agree to indemnify the Releases from any claims, causes of action, damages and/or liabilities arising out of or resulting from said medical treatment.
  9. I accept and agree that the Coach and do not guarantee that I will attain a particular result by participating in or utilizing the Fitness Program and that results differ for each individual and will be based on many different variables.
  10. I hereby agree to permit Coach and to take photographs and make film records of my activity during the Fitness Program without further recourse. I understand and agree that such photographs and/or film records may be used for commercial and/or promotional purposes.
  11. This Release and Waiver of Liability shall be binding upon my legal representatives, heirs, executors, administrators and successors.